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Carpet & Upholstery Cleaning

Carpets looking like they’ve seen better days? You’ve come to the right place.

CastleCleaners is proud to utilize the latest, most powerful hot water extraction equipment and the trained, expert staff to get the job done right with nothing less than superb results. Steam carpet cleaning restores the life and appearance of carpets, which in turn goes a long way in adding to the comfort, freshness, and beauty of your home. We are up to the task!

Carpet Steam Cleaning

Frequently Asked Questions about Carpet Cleaning

Why is it a good idea to steam clean my carpets at least once a year?

Carpet cleaning improves the appearance of your home and extends the life of your carpet, but perhaps the most valuable benefits are the ones that affect your and your family’s health. Professional steam cleaning performed periodically addresses a few key health concerns:

  • Elimination of trapped pollutants: A dirty carpet can retain several sources of indoor air pollutants, including pet dander, cockroach allergens, lead, particle pollution, and everyday dirt and dust. Toxic airborne gases can adhere to these particles and also get trapped within the carpet. These toxic gases can be released through everyday activities such as vacuuming and walking across the carpet, which can cause them to contaminate the air in your home. Professional carpet cleaning services kills these bacteria through special shampooing formulas and can remove deeply trapped pollutants with high-powered vacuums.
  • Carpet cleaning can clear out dust mite infestations: Many homes have dust mite infestations, yet most homeowners aren’t aware of the infestation, because the creatures are microscopic. Dust mites themselves aren’t allergens, but they often leave behind feces and body fragments which are. Because of the microscopic size of these particles, they can easily be inhaled when the area is disturbed, which can exacerbate allergies. Many professional carpet cleaning companies utilize a technique known as steam cleaning when performing carpet maintenance work, which exposes your carpet to high temperatures that dust mites can’t survive.
  • Carpet cleaning can help prevent mold growth: Especially in areas with high humidity levels, dirty carpets are at a high risk of developing mold growth when exposed to moisture. In precipitous weather, moisture frequently gets tracked into the home and can sink deep in the carpet fibers if not dried and vacuumed immediately. Having your carpet cleaned regularly can prevent mold and mildew growth, because professional carpet cleaners have high-powered drying tools that annihilate moisture. By eliminating moisture, you can prevent mold growth that can be harmful to your health if ignored for too long.


What do you consider as an area?

Typically, an area is a room that is up to 300 square feet (that is 15 x 20 or approximately the size of a two-car garage). Living room/dining room combos are considered two areas. Any area over 300 square feet but less than 600 square feet is priced as two areas. Non-standard areas (baths, halls, landings, walk-in-closets, etc.) are priced separately from the standard areas, usually at a lesser price.


What is your process for steam cleaning my carpets?

When we arrive at your home, we’ll discuss with you the services to be performed and answer any questions you may have. We’ll then move any furniture to provide a thorough, deep cleaning. Some furniture we may not be able to move, such as entertainment centers or beds.
To start cleaning, we pre-vacuum the entire floor. This is an important step that allows us to pick up any loose dirt that’s on the carpet. Next we’ll apply our special cleaning formula to the carpet. Any dirt or grime that is stuck on the carpet fibers will break down, allowing us to pick it up with our powerful cleaning equipment. If there are any areas that need special attention, we may apply our cleaner a second time and then remove both the cleaner and grime with our powerful machines.
When we’re done cleaning we’ll move the furniture back and place small pads under the legs of furniture to prevent rust from forming and transferring onto the carpet.
The last step we take on most carpets is to rake the carpet with a unique carpet rake. This helps the carpet fibers stand up, the carpet dries faster, and will help make your carpet look like new.


What is your process for cleaning upholstery?

Upholstery cleaning involves the use of the same hot water extraction method we use to clean your carpets, just at a more delicate vacuum setting and utilizing a few specialized attachments. We start with a thorough pre-vacuuming, taking note of any tears, holes, or stains along the way. Next, we apply a pre-spray and begin the cleaning process utilizing the same extraction process we use for your carpets, only with a specialized tool designed for upholstery cleaning and at a lower vacuum setting. We pay attention to pillows as well, as they are often moved around and exposed to soils which the main piece is not. Finally, we groom the surface if necessary with a horse hair brush, especially for thicker, denser fabrics.


Upholstery Cleaning
Upholstery Cleaning


Will you move my furniture if necessary?

We can absolutely move your light and moderately-sized furniture around as needed to complete the job. Larger pieces such as beds, entertainment centers, dressers, etc can also be moved for a small fee.


What type of chemicals do you use?

As with all of our cleaning methods, we use only non-toxic, odor-free chemicals which are safe for your family and pets. Our products are also environmentally friendly as well as OSHA and EPA compliant.

Carpet Cleaning


Do you guarantee removal of all spots or stains?

We cannot guarantee removal of every type of spot or stain in your carpet, as various factors such as type of carpet fiber, type of soil, and age of the carpet can all play a role. The potential to remove certain types of stains can be difficult or impossible to predict before cleaning, though we use aggressive tools to attack tough stains of all kinds to achieve the best possible results.


Give us a call at (866) 478-9783 to schedule a visit from our professional, courteous cleaning experts!


Our commitment to your satisfaction..

Kevin MurrayOur pledge is to provide you with the highest quality, highest value cleaning and restoration services available. We take your satisfaction very seriously, and we stand behind our work. Our commitment to this pledge is your guarantee! – Kevin Murray Owner Operator

Realtor/Property Manager Discounts

Enhancing curb appeal and presentation is our specialty! We can do a complete exterior restorative cleaning for one low price. Ask about our liscensed realtor/property manager discounts.

Service Areas

Thousand Oaks, Ca | Newbury Park, Ca | Newbury Park, Ca | Moorpark, Ca | Simi Valley, Ca | Calabasas, Ca | Malibu, Ca | Agoura Hills, Ca | Oak Park, Ca | Oxnard, Ca | Ventura, Ca | Camarillo, Ca | Woodland Hills, Ca | Tarzana, Ca | Encino, Ca | West Hills, Ca | Chatsworth, Ca

CastleCleaners is fully licensed and insured | Copyright © 2019 CastleCleaners. All Rights Reserved